If you played or attempted to play World of Warcraft Warlords of Draenor on launch day you are no doubt frustrated with Blizzard. There was an attempted DDOS attack and server instances were down for maintenance, not to mention 1000+ wait list and hour or more wait time for queueing. So Blizzard came out and said the following below.
Executive Producer J. Allen Brack has posted a message on the official forums apologizing for the Warlords of Draenor launch issues. To compensate players, each player who had an active subscription as of November 14 is getting 5 days of game time added to their accounts. He also mentions that they are continuing to deploy the new instancing tech to all realms to help with queue times. The end result will be realms having approximately double the population capacity they did before launch.
From J. ALlen Brack at Blizzard
“In recognition of the difficulties so many of you ran into when trying to play over the first few days, we’re adding five days’ worth of extra time to every subscription in the Americas, Oceania, and Europe that was active as of Friday, November 14. Things are already in a much better place than they were going into the weekend, so I hope you’ll now be able to focus on having a ton of fun with this expansion.”
Source: http://us.battle.net/wow/en/forum/topic/15269759060